Shipping Policy

At The Zar Pet Co., we aim to provide reliable and affordable delivery across the United Kingdom.

Shipping Rates

• Orders over £10: Free UK Shipping

• Orders of £10 or less: £1.99 UK Shipping

Delivery Time

Our standard delivery time is approximately 6–12 business days from the date your order is dispatched.

Please note that delivery times are estimates and may occasionally be affected by courier delays, weekends, public holidays, customs procedures, or circumstances beyond our control.

Order Processing

Orders are processed after payment has been successfully received. Processing and dispatch times may vary depending on product availability and the supplier.

Tracking

Where tracking is available, tracking information will be provided once your order has been dispatched.

Delivery Issues

If your order has not arrived within the estimated delivery period, please contact us with your order number so that we can assist you.

The Zar Pet Co. is not responsible for delays caused by circumstances outside our reasonable control, but we will always do our best to assist with delivery issues.